Beach Resort Punt West

By booking and making a payment, you agree to the general terms and conditions of Beach Resort Punt West, as outlined below. You also declare that you are aware of the applicable rules, namely that our holiday accommodations may only be used for recreational purposes. If it is found that you are using the holiday accommodation for other purposes, such as work-related stays or housing for labor migrants, we reserve the right to immediately terminate the rental agreement and deny you access to the holiday accommodation and the holiday park. In such a case, you will not be entitled to a refund of the rent paid, including additional costs, nor of the deposit paid.

RENTAL TERMS AND CONDITIONS


1. Definitions

1.1. Landlord: Ouddorp Connection, located in Ouddorp, with an office at Dorpsweg 26 (3253 AH) in Ouddorp, registered in the trade register under number 72515589.
1.2. Additional Costs: Costs payable by the Tenant for additional services provided by the Landlord, including but not limited to cleaning of the Rented Property, rental of bedding and/or linen, and security deposit, all as specified in the booking.
1.3. Booking: The agreement between the Landlord and the Tenant concerning the rental of the Rented Property and the provision of any additional services, to which these rental terms and conditions apply.
1.4. Booking Request: A request by the Tenant to rent a holiday home for a specific period, including any additional services.
1.5. Security Deposit: The deposit that the Tenant must pay to the Landlord as a guarantee for compliance with the Tenant’s obligations under the Booking and to cover any damage to the Rented Property, as specified in the Booking. (This applies to certain holiday homes, while a different deposit method applies to others.)
1.6. Damage Compensation: Instead of a security deposit, the Landlord charges a small damage fee to cover any damage to the rental accommodation and/or furnishings for which the Tenant is liable, as specified in the booking. This damage compensation is non-refundable.
1.7. Owner: The owner or rightful holder of the Rented Property.
1.8. Rented Property: The holiday home(s) rented by the Tenant as specified in the Booking.
1.9. Tenant: The contracting party of the Landlord. This refers to (i) any individual or legal entity wishing to enter into or has entered into an agreement with the Landlord for the rental of the Rented Property, and (ii) those accompanying the Tenant.
1.10. Rental Period: The period from the first to the last day of the booked stay as stated in the Booking, including the specified times.
1.11. Rental Price: The total amount of the rental fee for the Rented Property, including any Additional Costs.
1.12. Quotation: A price offer for the Booking Request, including details of the holiday home, Rental Period, Rental Price, and Additional Costs.
1.13. Deposit Payment: The advance payment of 30% of the total Rental Price, to be made by the Tenant.

2. General Provisions

2.1. These rental terms and conditions apply to all requests, quotations, offers, booking requests, bookings, and/or other agreements with the Landlord regarding the rental of one or more holiday homes and the provision of any additional services, unless explicitly agreed otherwise in writing.
2.2. By submitting a Booking Request or finalizing a Booking, the Tenant is deemed to have accepted these rental terms and conditions, thereby waiving any conflicting or additional terms of their own. Such terms are explicitly rejected by the Landlord.
2.3. These rental terms also apply to agreements where the Landlord engages third parties to fulfill services.
2.4. These rental terms may be amended unilaterally by the Landlord.
2.5. A German translation of these rental terms is available. However, in case of discrepancies, the Dutch text is binding and takes precedence.
2.6. The accommodation is available for touristic and/or recreational purposes only.

3. Booking

3.1. A Booking Request is considered a reservation request and does not constitute a binding Booking.
3.2. Upon receiving a Booking Request, the Landlord will check availability and applicable conditions and provide a Quotation under these rental terms.
3.3. All Quotations from the Landlord are non-binding and subject to change.
3.4. A Booking is confirmed when the Tenant has explicitly agreed to the Quotation in writing via email, the website, or by post. Until a Quotation is accepted, the Landlord reserves the right to withdraw it.
3.5. Descriptions of the Rented Property on the Landlord’s website or any other website do not constitute legally binding offers. Any errors or mistakes in the Booking may be corrected by the Landlord at any time without compensation.
3.6. The Landlord guarantees that they are authorized by the Owner to temporarily rent out the property as a holiday home.

4. Payment

4.1. To confirm a Booking, the Tenant must make a 30% Deposit Payment.
4.2. The Deposit Payment must be received within three days after confirmation by the Landlord.
4.3. If the Deposit Payment is not made on time, the Landlord may cancel the Booking under the same conditions as in section 5.3.
4.4. The remaining 70% of the Rental Price must be paid no later than one month before the Rental Period begins.
4.5. If the remaining payment is not received on time, the Landlord may cancel the Booking under the conditions of section 5.5.
4.6. Any remaining Security Deposit will be refunded within 14 days after the end of the Rental Period, deducting any applicable claims.

5. Cancellations

5.1. A Booking may be canceled free of charge up to 30 days before arrival, with a full refund of all amounts paid.
5.2. If canceled between 14 and 30 days before arrival, the Tenant forfeits 30% of the total Rental Price (the Deposit Payment).
5.3. If canceled less than 14 days before arrival, the Tenant remains liable for the full Rental Price and any Additional Costs.
5.4. Cancellations must be made in writing by email or post and are only valid if received by the Landlord on time.
5.5. Early departure does not entitle the Tenant to any refund.
5.6. If the Landlord cancels a Booking due to non-payment, the Tenant remains liable for payment according to sections 5.2 and 5.3.

6. Arrival & Departure

6.1. Check-in is from 16:00 on the agreed arrival date.
6.2. Check-out is no later than 10:00 on the agreed departure date (except on Sundays, when check-out is at 13:00).
6.3. If the Tenant overstays beyond the agreed check-out time, a 25% daily surcharge will be applied.

7. Stay Regulations

7.1. The maximum number of guests and cars must not be exceeded.
7.2. The Tenant must care for the Rented Property and report any damages upon arrival.
7.3. The Tenant must leave the property in its original condition.
7.4. Final professional cleaning is mandatory. The Tenant must remove trash and leave the property broom clean.
7.5. The Tenant is liable for any damage resulting from violations of sections 7.1 to 7.4.

8. Bed Linen and Towels

8.1. Bed linen and towels must be rented from the Landlord and are included in the rental price.

9. Internet Use

9.1. Depending on the rented property, the Owner provides the Tenant with internet access via a WiFi network.
9.2. The Tenant is responsible for using the internet properly, including ensuring their own necessary hardware and software, configurations, peripherals, and security measures for their computer or operating system.
9.3. The Landlord is not liable for any damage resulting from internet use or network failures.
9.4. The Tenant must behave responsibly when using the internet and comply with all applicable laws and regulations. The Tenant must not visit unlawful websites or sites that could harm the reputation of the Landlord.
9.5. If internet misuse is suspected or detected, the Landlord and/or Owner reserve the right to block access without prior notice. If any fines are imposed due to misuse, these will be charged to the Tenant.


10. Liability

10.1. The Tenant uses the Rented Property at their own risk.
10.2. The Tenant is responsible for the safe use of any play equipment on or near the property. All appliances and devices are used at the Tenant’s own risk.
10.3. The Landlord and the Owner are not responsible for accidents, injuries, or illnesses occurring in, on, or around the Rented Property during the stay.
10.4. The Tenant is liable for any damage to the Rented Property, its inventory, or furniture that occurs during the Rental Period.
10.5. The Landlord and the Owner are not liable for damages to the Tenant’s property, including losses due to fire, leaks, theft, or accidents.
10.6. The Landlord is responsible for any defects in the Rented Property. However, conditions clearly outlined in the Booking do not count as defects. The Tenant must report any complaints as per section 13. If reasonably possible, the Landlord will attempt to resolve issues promptly.
10.7. The Landlord’s liability is limited to the Rental Price, and no compensation will be given for indirect or consequential damages, such as:

  • Loss of holiday enjoyment
  • Lost travel expenses
  • Malfunctioning appliances
    10.8. The Landlord and Owner have the right to evict the Tenant if they cause significant disturbances, misbehave, misuse the property, or fail to comply with the rental terms. In such cases, no refund will be provided, and the Landlord is not liable for any loss suffered by the Tenant.


11. Pets

11.1. Pets are only allowed if explicitly stated in the property description on the Landlord’s website (or any other listing website where the Rented Property is offered). The maximum number of pets must be stated in the Booking.
11.2. If the Tenant wishes to bring pets, this must be requested in writing at the time of Booking. Due to extra cleaning costs, the Additional Costs will be increased accordingly, as specified in the Booking.

12. Rules & Regulations

12.1. The Tenant must comply with the house rules and, if applicable, the holiday park’s regulations. A copy of these rules is included in the information folder in the Rented Property.

13. Complaints & Emergencies

13.1. If the Tenant has any complaints about the Rented Property or additional services, they must report them immediately to the Landlord.
13.2. Urgent complaints must be reported by phone immediately during the Rental Period using the emergency number provided in the information folder. All urgent complaints must also be confirmed in writing or by email.
13.3. Non-urgent complaints must be reported without undue delay during the Rental Period in writing or by email.
13.4. The Landlord must be given the opportunity to resolve the complaint.
13.5. If the Tenant fails to report a complaint during their stay, the complaint will be considered invalid, and the Landlord has the right to reject any claims from the Tenant.
13.6. In case of emergencies, the Tenant must take necessary precautions to limit or prevent further damage to the property.

14. Governing Law & Disputes

14.1. The Booking and these terms are governed exclusively by Dutch law.
14.2. In case of a dispute, the parties shall first attempt to reach a mutual agreement.
14.3. If a dispute cannot be resolved amicably, it will be submitted exclusively to the competent court in Rotterdam, Netherlands.

15. Minimum Age Requirement

15.1. If the group consists of non-family members, all guests must be at least 25 years old. Groups of young people are not allowed in our accommodations.